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Customer Experience Specialist

Robert Half

This is a Contract position in Philadelphia, PA posted September 17, 2020.

Ref ID: 03720-0011552133 Classification: Customer Experience Specialist Compensation: $15.20 to $17.60 hourly A local, luxury brand, is seeking a Customer Experience Specialist to join their close knit team.

The Customer Experience Specialist will have extensive customer service background, professional phone etiquette, and experience handling high volume requests.

The Customer Experience Specialist will handle orders and inquiries from customers, retailers, and wholesalers.

Key responsibilities
– Serving as the primary point of contact for customers and managing correspondence via phone, email, social media and other avenues
– Responding to customer inquiries and solving issues in a timely fashion
– Tracking and analyzing customer encounters to identify errors, inconsistencies and possible areas of improvement
– Understanding the needs, motivations and emotions of customers
– Helping the company improve processes and interactions to create a positive customer experience Job Requirements: The ideal Customer Experience Specialist must have at least one plus years of experience.

This position also requires:
– Strong customer service skills
– Excellent verbal, written, and organizational skills If you are a passionate self-starter that is looking to contribute to a dynamic and growing company and is looking to thrive in a creative environment, we would love to hear from you This opening will be staffed by the end of the week, so don’t delay
– contact Chloe Gonzales at 215.568.4580 and reference JO03720-0011552133 .

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis.

Whether you’re a seasoned administrative pro or starting your career, we have options for you.

Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast.

By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work.

Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go Contact your nearest OfficeTeam location at 888.490.4154 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S.

job openings must be authorized to work in the United States.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam.

A Robert Half Company.

An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking ‘Apply Now’ you are agreeing to Robert Half Terms of Use .

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